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If you have any questions or need help with your account, please contact us to assist you.


Sales Questions
To place an order or ask questions about a product advertised on our site, please call our Sales Department at 1-800-714-3585


Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)


Saturday to Sunday
9:00AM to 6:00PM Eastern Time (ET)


Customer Service
To check the status of your shipment or discuss an order that has already been placed, please contact our Customer Care Department at 1-800-714-3585


Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)


Saturday to Sunday

Customer Testimonials

At CPO, we pride ourselves on 100% customer satisfaction. Our customer service representatives are knowledgable, friendly, and willing to go the extra mile to ensure that our customers are satisfied. Our #1 goal at CPO is for you to become a repeat customer. But don't just take our word - read what our customers are saying!
"Almost instant service, product arrived in excellent condition (reconditioned unit is as good as new) a day earlier than promised. Excellent packing, paperwork, including original instructions. A+ rating. Will turn to CPO again with any similar needs." - Paul D.


“I wish it were this easy to order from all merchants...The price was right and I got what I wanted in an extreamly short period of time.” —James Y.

“I just wanted to take a moment and salute you for being a TOP of the line store. My online shopping experience was flawless from start to finish. Your shipping time was amazingly fast and I would like to commend your Customer Service Dept. for being courteous, knowledgeable and super to deal with!! I will not hesitate to recommend your website to everyone I know!!” —Robbin P.

“Great Prices Great Deals Great Customer service, What more can I say, but a Great way to do business! Thanks again!” —Jeff W.

“Product as listed, fast delivery, easy purchase, will use this merchant again.” —Byron S.

“Well satisfied for a first time customer.” —Vernon H.

“Everything occurred as promised. Outstanding service!” —Tony W.

“When I placed my order, I thought I was buying directly from Bostitch. After checking closer I determined I wasn't and was concerned what I was getting myself into. I normally only buy refurbished items from the original manufacturer. No misrepresentation was made by CPOBostitch, I just didn't read close enough. However, the finish nailer I purchased was shipped quickly, well packed, received in perfect condition, looks like scratches or dings and has worked fine for the small project I bought it for. Based on this purchase, I would very definately check out their prices for future purchases. They also handle other brands on other websites.” —Jon P.

“The ease of purchase was great, the selections online were great and the shipping options were fine. I would use this service again as they also have great prices and the things woodworkers need.” —Mary T.

“Product was very easy to order with plenty of product detail. Site had the best price that I could find on the internet. Shipping was fast and FREE!!” —Lance S.

“Great value and service from CPO, and a great selection too!” —Johnathan P.

“Fast Delivery, best price I could find anywhere.” —Paul B.

“Great stapler for a great price. It shipped quickly too.” —Bob P.

“I thought that time had run out for me to have an order delivered before Christmas but CPO Bostitch shipped it the same day and it arrived on time, without paying special handling charges.” —Earl M.

“Very well packaged and fast same day shipping. The reconditioned compressor kit met all expectations. Will buy from CPOBostitch again.” —William G.

“I purchased a re-conditioned Bostitch 16ga.nail gun w/case from CPO Bostitch and was very pleased with the product, the price,and the quick(2 day delivery time). Everything was exactly as it was described on their web site.I would definetly recommend CPO Bostitch as "THE" place to buy...” —Stan P.

“Everything I expected. Factory refurbish, but it looks brand new to me. Cost a fraction of the sale price advertised at a major hardware store chain, and with shipping. For a home handyman - you can't do better than this.” —David P.

“I received my order very quickly. The instructions were easy too follow. I will deal with CPO Bostitch again and recommend to others.” —Ernest G.

“Web-site was very easy to navigate and easily understood, also the customer service was very responsive to my needs. My package arrived on time and complete with instructions. Overall my experience with this company was excellent.” —Mitchell C.

“I didn't need customer service, but I suspect it was great too. Everything arrived quickly and correctly. Thanks!” —Chuck F.

“I bought the reconditioned tools with a significant savings. I use these types of tools for a living, and I have to say that they seem to be well made and durable. I was pleased with the excellent shipping from cpobostitch, and would definetly purchase from them again..” —Adam C.

“GREAT on-line merchant. Product as described, price was fair, and shipping was quick and I received a tracking number. Would gladly use this merchant again.” —Joseph P.

“Site easy to maneuver about and ordering was easy. Product quickly delivered and as ordered. Will use again as needed.” —Robert R.

“The best it dosent get any better........” —Edward P.

“Outstanding! I'm very pleased with the product and couldn't believe how quickly it arrived.” —Paul W.

“Very good experience. They called me to check and authorize the order. Shipping was fast. The product is good quality as expected.” —Pablo M. 

“Easy to purchase on line and there was person at the end of the telephone to help with a question. A good experience and will shop there again” —Keith B.

“Very satisfied with experience. I would buy online from the CPO Bostitch again.” —Wayne D.

“This is the first time we bought an item from this seller. The shopping experience was very good, easy to navigate the site, search for items or compare items. We received the item quickly and without any problems. The item was refurbished equipment, but works as good as new. Planning to buy from this seller in the future again, as long as they continue to offer good prices and good selection of merchandise.” —Maria P.

“I was very pleased at the speed in which my items were shipped. The condition of each of my items seems to be very good!” —Janine C.

“Overall I am very satisfied with my shopping experience at The products serve me well and the quality is what I expected. Keep in mind I research my tools with most available sources including friends, personal experience and reputation of manufacturers. I intend to continue doing business with” —Ray G.